We take your repair work orders (refrigeration, HVAC, plumbing, electrical and kitchen equipment) and get a vetted local tech on site, documented in your portal and billed on one clean invoice.
No new software. No contract. Send it from your portal, by email, text or a call.
We send DFW trade shops repair work from facility management companies. You see the site, scope and not-to-exceed before you accept. We handle the portals and paperwork. You get paid in a week, not 90 days.
No fee. No contract. Turn down any job.
You know how the rest of the night usually goes. Here's the difference one accountable vendor makes.
A person answers. Every time. If a tech cancels, we replace them before your ETA slips.
Tech and ETA confirmed in minutes, or we tell you why.
One thread per ticket. Updates when assigned, on site and done.
One invoice per job, in your format, at or under your NTE.
DFW averages 106 days a year at 90°F or above (NOAA 1991–2020 normals). Walk-ins and rooftop units fail when stores can least afford it.
You already know how to fix it. We take care of everything that usually makes FM work painful.
| Topic | Typical FM / portal work | Lattice |
|---|---|---|
| When you get paid | 60–90 days, after invoice disputes | 7 days after your invoice |
| What it costs you | Fees for fast pay, or a cut of the job | Nothing. Your rate, in full |
| Paperwork | Portal check-ins, photo uploads, rejections | We do it. You send photos by text |
| Job details | Vague tickets, surprises at the door | Scope, equipment, site contact and NTE before you accept |
| Commitment | Scorecards and minimums | None. Turn down any job |
| Your customers | – | Never touched. It's in our agreement |
No new software. Send it however you dispatch today: your portal (ServiceChannel, Corrigo, Fexa and others), email, text or a call.
Every offer comes with the equipment, the problem, the site contact and the approved budget. No surprises at the door.
Local techs. National standards. One SLA, one point of contact and one invoice for every trade we cover.
Service area: the Dallas–Fort Worth metroplex.
Everything your vendor manager needs to approve us, in one place.
We pay your invoice in 7 days, then we wait the 60–90 days for the FM to pay us. That's our problem, not yours.
A real person follows up fast. No account, no software, no contract.
Any trade, anywhere in DFW. We confirm scope, SLA and NTE with you before a tech rolls.
60 seconds. No fee, no contract, turn down any job.
We pick one go-to shop per trade in each part of DFW. See if yours is still open.
Your subcontractor. We take the work order, carry the SLA and invoice you. The local shop works for us.
No. We work in your portal, or by email and text.
Your rate card, or a quote per job. Never above your NTE without your approval.
Never. We work only for FM companies, and it's in our agreement.
We line up a replacement before your ETA slips, and we tell you if it does.
Refrigeration and ice machines, commercial kitchen equipment, HVAC/R, plumbing and grease, electrical, and handyman work, across Dallas–Fort Worth.
Your vendor application and insurance requirements. We send our certificate of insurance, W-9, licenses and capability sheet the same business day.
You never pay us. We bill the FM their rate and pay you yours. The difference covers dispatch, paperwork and our 60+ day wait to get paid.
No. Accept or pass on each offer. No minimums.
Facility management companies serving restaurants, c-stores and retail. You see the FM, site, scope and NTE before you accept.
The opposite. Neither of us goes around the other. It's in writing.
Within 7 days of your invoice, for every completed job.
A W-9, a certificate of insurance, your Texas license and your rates. One page.